Hospitality Reports Overview

The free Harbortouch POS system features 80 pre-set reports, and has the ability to provide more than 100,000 custom reports using the date and time fields. Download the booklet below to examine all the available pre-set reports.

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Download the Hospitality Reports Book

(this is a 39 page PDF document which explains the reporting feature in detail)

Comprehensive Reporting

• Access to 80+ built-in reports
• Database stores all information permanently
• Create reports from data with unlimited history
• Instantly access daily reports
• Print daily summary on receipt printers or review on screen
• Export reports as PDF, Excel, .csv, .rtf or other formats
• With the click of a button, Harbortouch allows you to search, print and export any one of 80+ available reports instantly

Sales Reports

• Financial overview
• View top level overview of entire restaurant’s sales performance
• Daily sales summary
• View summary of the day’s sales performance
• Daily labor summary
• View summary of employee hours worked that day
• Sales by employee
• Identify the most productive employees
• Hourly sales
• Determine which times of the day are the busiest
• Menu item sales
• Identify top selling items
• Sort by employee or view totals
• Choice sales
• View a sales breakdown of the restaurant’s choices (item modifiers such as condiments and other optional add-ons)
• Sort by employee or view totals
• Breakdown by individual choices or choice sets
• Discounts
• Sort by menu item, discount type or by employee
• Open tickets
• View all open tickets
• Employee labor
• Analyze sales against labor costs
• Seating performance
• Determine the most popular sections in the restaurant (i.e., bar, dining room, patio)

Labor Reports

• Payroll
• View payroll summary and detailed breakdown
• View payroll for hours worked or by shift
• Compare payroll costs to sales
• Employee Directory
• View detailed information for all employees (contact information, birthday, permissions, etc.)
• Jobs
• View all job types and which employees are associated with each

Product Mix Reports

• Basic product mix
• Identify best selling and slow moving products
• Sort by group or individual menu item
• Day part product mix
• See which products are selling at different times of the day
• Sort by group or individual menu item
• Product sales by employee
• See which employees are selling which menu items

Menu Reports

• Detailed menu view
• View an outline of your entire menu
• View menu breakdowns
• Which choices are associated with which choice sets
• Example: Tomato, lettuce, onion and pickles are all in the “Burger Condiments” choice set
• Which choices and choice sets are associated with which menu items
• “Burger Condiments” and “Meat Temperature” are both associated with hamburgers and cheeseburgers
• Which menu items are associated with which screen categories
• Chicken Francais, Chicken Parmesan and Chicken Marsala are all listed in the “Chicken” screen category
• Which menu items are associated with which item groups
• Lobster, Salmon and Sea Bass are all listed in the “Seafood” group

Auditing Reports

• Cash drawers
• Track cash drawer totals
• Credit returns
• View credit card returns
• Orphaned tickets
• View tickets which were not properly closed
• Cash
• Track amount of cash paid in and out
• Tender type
• View detailed breakdown of payment types (Credit, debit, cash, checks and gift cards)
• Breakdown by employee
• Ticket movement
• Track tickets that were transferred
• View by creator, last owner or acting user
• Detailed tickets
• View all past tickets
• Timesheets
• Timesheet edit log
• Track changes made to the employee timesheet
• Voids
• Sort by employee, void type or menu item
• Tax removals
• View orders in which tax was not included

Customer Reports

• Customer summary
• View summary of customers in the system
• Customer detail
• View detailed customer information
• Sales
• View breakdown of sales by customer
• Payments
• View breakdown of payment types by customer

Transaction Reports

• Credit card receipts
• View breakdown of payments by credit card type (Visa, MasterCard, Discover Network & American Express)
• Employee Tips
• Breakdown by tender type for each employee

Security Reports

• Security access
• View which users have access to each security level